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Trade Documents

Documents is a read-only archive of trade records issued by the marketplace for your supplier account. It helps operations and finance teams investigate a specific order without treating Supplier Portal as the business's accounting system.

Document types you may see

  • Purchase order acknowledgement — evidence that a wholesale purchase order was accepted.
  • Despatch advice — shipment information for wholesale or dropship work.
  • Supplier invoice — the marketplace-issued wholesale billing record.
  • Credit note — an adjustment associated with a return or other correction.

Remittance advice is not currently issued in this archive. Keep your own bank and accounting evidence for wholesale payments.

Portal usage

  1. Filter by type or status.
  2. Open detail for a single document.
  3. Use browser print when you need a hard copy for your records.
  4. Return to the related order or purchase order when investigating a mismatch.

Supplier Portal records support reconciliation; they do not replace the tax invoices and accounting records your business is required to maintain.