Skip to main content

Trade Documents

Documents is a read-only archive of trade records issued by the marketplace for your supplier account. It helps operations and finance teams investigate a specific order without treating Supplier Portal as the business's accounting system.

Document types you may see​

  • Purchase order acknowledgement — evidence that a wholesale purchase order was accepted.
  • Despatch advice — shipment information for wholesale or dropship work.
  • Supplier invoice — the marketplace-issued wholesale billing record.
  • Credit note — an adjustment associated with a return or other correction.

Remittance advice is not currently issued in this archive. Keep your own bank and accounting evidence for wholesale payments.

Portal usage​

  1. Filter by type or status.
  2. Open detail for a single document.
  3. Use browser print when you need a hard copy for your records.
  4. Return to the related order or purchase order when investigating a mismatch.

Supplier Portal records support reconciliation; they do not replace the tax invoices and accounting records your business is required to maintain.