Keep Products and Stock Current
Products and stock are the promise every connected seller builds on. Use Catalog for the range and Inventory for what can actually be supplied.
Build a range sellers can trust
- Add or edit products in Catalog.
- Give each item a unique, stable stock-keeping unit (SKU). Changing identifiers after sellers depend on them creates avoidable matching and fulfilment problems.
- Complete the information a seller needs to make an honest customer promise: clear names, descriptions, images, manufacturer details, dimensions, certifications, and supported regions where relevant.
- Set a wholesale price for items intended for wholesale supply. Your private cost value is not offered to sellers and does not replace a missing wholesale price.
- Discontinue products carefully instead of erasing their trading history.
Keep availability honest
In Inventory, you can review available, reserved, and incoming stock, update quantities, set reorder points, and record adjustments.
- Available stock must never fall below zero.
- Stock reserved for accepted work is no longer available for another order.
- Reorder points should reflect replenishment time and demand volatility, not a number chosen once and forgotten.
- Lead times and supported regions should match what the operation can deliver consistently.
Choose the right way to update
- Use Catalog and Inventory for a small range or occasional changes.
- Use Feeds for larger catalogue and stock files.
- A bulk catalogue upload can partly succeed. Review the result, correct failed rows, and submit only what needs another attempt.
A useful daily rhythm
- Review low-stock and incoming-stock signals before the day's order cut-off.
- Correct unexpected stock differences with a clear reason.
- Check reserved and available stock after a large shipment batch.
- Retire products deliberately when sellers already rely on them.