Skip to main content

Run Dropship Supply

Dropship lets an approved seller offer eligible products while you hold the stock and fulfil the resulting shopper order. It can open a route to demand without sending inventory to each seller in advance, but it depends on accurate availability and dependable dispatch.

Before a seller can offer the range​

  • Your business must be approved for dropship supply.
  • The seller relationship must be approved for dropship.
  • Eligible products, stock, lead time, regions, margin, and return handling must be clear.
  • The seller remains responsible for the shopper offer; you remain responsible for the supply commitment you accept.

When an order arrives​

  1. Open the pending order and check products, quantities, address, and timing.
  2. Choose Accept only when every line can be covered. Acceptance reserves the stock and relies on marketplace buyer payment coverage.
  3. Pick, pack, and ship within the promised lead time.
  4. Choose Ship and record a valid carrier and tracking reference.
  5. Choose Reject or Cancel promptly when fulfilment cannot proceed.

How stock and money behave​

  • Accepted stock moves out of general availability so it cannot be promised twice.
  • Shipping completes the stock commitment and records tracking.
  • Rejecting or cancelling releases reserved stock when applicable.
  • Dropship acceptance does not use the seller's wholesale credit limit.
  • The marketplace's shopper payment record supports the dropship order; this is different from wholesale credit between supplier and seller.

Wholesale purchase orders use a different commercial path. See Run wholesale supply.

What good dropship operation looks like​

  • Stock changes reach the marketplace before another order depends on them.
  • Pending work is checked throughout the operating day.
  • Tracking is recorded as part of shipment, not chased later.
  • Cancellations and returns are reviewed for recurring product, stock, or lead time problems.
  • Supplier Portal remains the fallback even when approved business-system delivery has been configured by a technical team.